YDSPS offers lockboxes to our clients for free. YDSPS simply holds a $35.00 deposit during your use. You confirm the lockbox by sending $35.00 using Paypal to Lockbox@yourdogsmiles.com or through our online form, prior to the meet and greet. YDSPS holds your deposit until you return the lockbox to our main office. At which time, pending lockbox is in working condition and no major damage, YDSPS will return your full deposit within ten (10) business days from the same Paypal account you sent your deposit. If the lockbox is damaged due to neglect or misuse by a party other than a member of the YDSPS team, then you wave partial or all of your deposit to cover repair or replacement costs. You have the option to choose the lockcode for the lockbox. To return your lockbox make arrangements with the YDSPS office to return it to our office at 451 B Carlisle Drive, Herndon, VA 20170. You may also schedule a lockbox pickup with one of our team members for $15.00. More details located at http://www.yourdogsmiles.com/lockbox-rental-details.html
To reserve your lock-box, use the link below to send a paypal to Lockbox@yourdogsmiles.com prior to the meet and greet. We do not accept any additional form of payment for the lockbox deposit.
Other Info and Key Options a. You may provide your own lockbox if you prefer. b. If you prefer to provide us with keys then we ask for at least 2 sets to keep on hand. c. If you do not want us to keep keys on-hand and prefer not to use a lock box. There is a $15 key pick up and drop off charge per occurrence. d. When lock box is not an option and concierge pickup is not available. We require at least 2 sets of keys. 3 sets are recommended. One for your sitter, one for the backup sitter and if you provide a 3rd it will be kept in the office. If you choose to go with keys and do not provide at least 2, YDSPS will make additional keys at a rate of $15.00 for the first key and $5.00 each additional key for time and materials should only one be provided.? Please check that all keys and codes work. e. Garage Codes- It is recommended that you have a backup option to a garage code should loss of power prevent sitter from accessing the home. f. Hidden keys and keys left under door rugs are not permitted for safety. g. YDSPS is happy to return keys after a visit with proper procedure. We do not lock keys in homes, leave in mailboxes, hidden or under door rugs for safety. Please contact the office for a key return.